Part of the tripping experience is getting back to the basics, a simpler time and re-learning how too listen to your "inner" voice.
 Your bad experience and failure to heed YOUR inner voice is a reminder too us all.
 We've all done it, you have that moment and you fail too heed it for a variety of reasons.
 I've had one bad outfitter experience, that had to do with someone other than myself planning the trip. When I met the outfitter, I knew we were in for a rough ride.
 The older I get the more I listen too that little voice in my head, so far it's been dead bang on ;D
 Thanks for alerting us about this outfitter! Hopefully, maybe someone on this board knows him and he'll learn something about treating people right? IF not, he won't be in business very long ;)