I just got back from my trek with NCCO and it was one of the best experiences of my life. We were treated great and put first. ALL of our stuff was packed and i have heard Johns side of the story. If you choose to believe this fools warning post(that is missing many details) then your are going to miss out on a great trip with a great outfitter. Not everyone can be perfect and he even brought them a utensil set, and gave them $1000 dollars cash. NCCO care about their customers and i highly recommend them to any one who wants to visit the Quetico. When i visit again i am 100% sure that i will go with North Country Canoe Outfitters.