A big plug for "TheNerds.net"!!   

Here's the story:

I ordered my depthfinder from TheNerds.  The depthfinder was mailed directly from Humminbird Company.  It arrived lacking a key part.  I was told by the Hummingbird company rep that I had to mail the defective part back to Humminbird to get a replacement. 

I wrote TheNerds of my frustration over having to spend another $10 in postage to mail the defective part back. 

In response, they refunded my original postage and handling charges!  They did this, even though they were not responsible for the product problem. 

Impressive customer service.

prouboy