"Did they lose feathers in just the torso area."

no, my NF bad is just all clumped up down.  I tried washing it a second time and using sneakers in the dryer - that didn't help at all

I have an EMS bag that is "thin" on down in the top side of the torso - been thinking I might be able to cut the stitching that keeps the down from going all the way around, and move some from the bottom to the top - might be/probably is easier to just get some down added to that one also